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We work (MSK): mon-Fri 8: 30-17: 00
hot line: 8-800-2000-270
MANUFACTURER OF HEALTHY FOOD PRODUCTS
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PAYMENT

There is not a minimum order amount. You can order any available product in any quantity.

The cost of delivery by Russian Post will appear automatically when placing an order. You can pay for an order immediately at checkout.

Prepayment

Through the ROBOKASSA system. ROBOKASSA provides an opportunity to pay for an order by a bank card or e-money (e.g. WebMoney, Qiwi, Yandex money).

Cash on delivery

If you want to pay for the order when you receive the parcel at the post office and the cost of your order is less than 1500 rubles-choose cash on delivery. For orders worth more than 1500 rubles, it is not possible to deliver by cash on delivery. The cash on delivery amount will include the delivery amount.

Russian post charges a commission for cash on delivery (payment for the parcel upon receipt). The commission amount depends on the order price and is from 2% (but not less than 50 rubles). If the order is paid on the website, then you do not need to pay for anything else when you receive the parcel at the post office.

DELIVERY

Russian post

Delivery time: from 4 days to 2 weeks.

The cost is calculated when placing an order and depends on the weight of the parcel and the distance to your city.

As soon as we send your order, the manager will send you the track number by e-mail. You can always use it to track the location of your order. You can do this here.

Now it is possible to order delivery from the post office by courier. To do this, you have to contact your post office by phone and arrange delivery. Rates for delivery by courier will be announced by a mail employee.

DELIVERY

Russian post

russia-post

Delivery time: from 4 days to 2 weeks.

The cost is calculated when placing an order and depends on the weight of the parcel and the distance to your city.

As soon as we send your order, the manager will send you the track number by e-mail. You can always use it to track the location of your order. You can do this here.

Now it is possible to order delivery from the post office by courier. To do this, you have to contact your post office by phone and arrange delivery. Rates for delivery by courier will be announced by a mail employee.

Возврат

При обнаружении существенных недостатков покупатель вправе требовать:

  • Замены на товар аналогичной марки (модели, артикула)
  • Замены на такой же товар другой марки (модели, артикула) с  перерасчетом цены
  • Возврата товара производителю и получения уплаченной денежной суммы

Условия обмена товара

  • Обмен товара ненадлежащего качества производится на аналогичный товар надлежащего качества
  • Обмен товара, который не соответствовал позиции в заказе, производится на товар, соответствующий данной позиции
  • Доставка обмениваемого товара осуществляется за счет Продавца

Действия клиента по возврату

Необходимо в свободной форме написать заявление на возврат или обмен товара с указанием номера заказа, контактных данных, причин возврата и отправить на адрес электронной почты zakaz@biokor.ru или WhatsApp +7-963-104-35-77

К письму приложить отчетливое фото товара, на котором видны повреждения и сроки годности.